Individual Assistance Program

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If you aren’t feeling yourself, you can call us anytime 24/7. Therapy services and more to support you, on your schedule. Need face-to-face time? That’s included too!

Individual Assistance Program

  • Help is a phone call away 24/7

  • Unlimited telephone consultation, support, and educational resources

  • Robust community resources and assistance services

Personalized referrals to clinicians

  • 3 face-to-face visits, per member, per problem, per year
  • Referrals to community resources
  • Seamless coordination with behavioral health services

Additional Services

  • Legal
  • Mediation
  • Financial

Additional Support Resources


  • Over 100 specifically designed centers of information to address all aspects of life
  • Cognitive therapy-based programs
  • The program’s virtual visits offer more service and convenience while delivering the same quality of care and standards as face-to-face visits